Returns & Exchanges

At 1800CPAP.COM, we prioritize your health and satisfaction by offering 30-day returns on most unopened CPAP equipment and supplies. Due to the medical nature of our products, items that have been opened or used cannot be returned for hygiene and safety reasons.

1

Verify Eligibility

Ensure your item is in its original, unopened packaging and was purchased within the last 30 days to qualify for a refund.

2

Request an RMA

Contact our customer support team via phone or email to obtain a Return Merchandise Authorization (RMA) number before shipping your item back.

3

Pack and Ship

Securely pack the items in a shipping box, clearly write your RMA number on the exterior, and ship the package to our designated returns center.

4

Inspection and Refund

Once our technicians inspect the returned items to confirm they are factory-sealed, a refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing